Our consulting services
Strategy & Vision
A future-oriented e-commerce strategy is the basis for sustainable success in digital commerce. In e-commerce strategy consulting, we help you define your goals.
User Experience
UX engineering is a central component of our service & consulting offering. Good usability and user experience are important success factors for software solutions.
Data Analytics
Based on the analysis of your e-commerce data, we develop recommendations for action and derive measures to control and optimize your online business.
Solution Architecture
In the area of solution architecture, we advise and support you in the conceptual planning of complex software projects and the digital transformation of business-critical processes.
Our offer: Individual consulting on equal terms
As your digitization partner, we offer you comprehensive, individual and technology-neutral consulting, the technical concepts and the methods to take your online business to the next level.
Christof Zahn, Director Business Unit Consulting
Digitization consulting – individual, competent, flexible
Strategy & Vision
Consulting & strategies for your successful digitization
A future-oriented e-commerce strategy is the basis for sustainable success in digital commerce. In e-commerce strategy consulting, we help you define your goals and set the course to put your digital project on the right track.
What are your goals in the digital transformation of your company, and how can you achieve them? We work with you to develop the necessary concepts and measures to get your digitalization project off the ground quickly and reliably.
- Scoping Workshop
- Strategy Workshop
User Experience
Together, we take the perspective of your customers
UX engineering is a central component of our range of services in digitization consulting. Good usability and user experience are important success factors for e-commerce and DXP solutions. Our UX experts support you with audits, analyses, user research, workshops, and the creation of UX concepts to optimize the UX and usability of your digital products. Our UX engineers are certified specialists who are happy to share their experience from numerous web projects with you.
- User Research
- Scoping Workshop
- Design Thinking Workshop
- User Journey Mapping
- Usability Testing
- User Requirements Engineering
Data Analytics
Successful in e-commerce with the right data
In the area of data analytics, we analyze your data and key figures and derive meaningful and profitable measures for you. Where does your digital offering stand in comparison to the competition, and which criteria are essential for you to measure progress and success? We support you in defining your KPIs and measuring them effectively. This will enable you to successfully manage your digitization project and develop it sustainably.
- Analysis
- Web Analytics Tools
- Benchmarking & KPIs
Solution Architecture
Conceptual design of complex software projects
In the area of solution architecture, we advise and support you in the conceptual planning of complex software projects and the digital transformation of business-critical processes. As consulting solution architects, our experts record all project-relevant requirements, evaluate technical solutions on this basis and assess associated risks. In this way, technologies and software solutions can be identified that are optimally aligned with your individual requirements and your existing system landscape. Our consultants have many years of experience in planning and implementing sophisticated system architectures for software solutions and will accompany you from the planning to the implementation of your digitization project.
- Stakeholder Workshops
- System comparisons
- Studies/ Reports
- IT Architecture Approaches & Paradigms
- Digital maturity analysis
We look forward to getting to know you
* Required information
Christof Zahn
Director Business Unit
c.zahn@basecom.de