DXP: Digital Experience Platform
Discover the digital experience platform from basecom – the pioneering solution that creates a comprehensive and customer-centered digital mirror for your business model. Want to wow your clients on every channel with a customer experience that enables your brand to shine in a dynamic market environment? We offer the perfect DXP solutions to keep you agile and innovative, both now and for years to come.
DXP solutions for an excellent customer experience
Our DXP solutions are designed to allow seamless integration of a wide range of digital systems. This will make your interactions with your customers consistent across all your channels, creating a dazzling yet uniform user experience at all of your digital touchpoints that will allow your brand to shine. Our DXP solutions collect, manage and process all the relevant data centrally so it can be presented to your customers exactly as needed: intelligently, automatically, and with personalization – in any place, at any time.
Our Clients
.png)
Composable & customizable: Always providing the best solution for you
From consultation, requirements analysis and the development of the platform architecture right through to the implementation of your digital experience platform, the success of your business is always our priority. We will work with you to develop the best DXP for your business. We’ll do this using an open-source platform approach that enables you to give your DXP a modular structure and expand it flexibly whenever you want.
Maximum Relevance
Efficient architecture for optimum results
Our platforms are tailored precisely to the specific needs and requirements of your business. The only systems and services we include in your solution are the ones you actually need to achieve your goals. Your platform will be built around the core functions that make the difference for your business, keeping your platform clear, streamlined and performing well.
Flexible Expansion
API-first & headless for maximum flexibility
Because we create open-source DXPs, you can add new components to our platform whenever you need. We use the API-first approach and Headless systems to prioritize seamless integration and flexibility. That means you can keep tweaking your digital experience platform as your requirements change, stay up to date, and integrate new digital channels quickly and easily whenever you want.
Best of Breed
The best solutions, cleverly combined
To ensure an outstanding customer experience across all channels, we will design your DXP as a composable platform using carefully selected components. We take a “Best of Breed” approach to make sure we’re always using the best solution for each of your individual requirements and functions. Each of the platform components is completely independent of the others, and can be replaced without any problem.
Cloud-based
Scalable and always available
Cloud-based systems and services offer a whole host of advantages: they are flexibly scalable, provide high availability, and reduce maintenance times. Because of this, PaaS and SaaS solutions hosted in the Cloud are important components in our DXP solutions.
Agile Implementation
How we bring your project to life
We use agile methods like Scrum to bring your project to life. Instead of sticking to rigid plans and stipulations, we make working closely with our clients the priority. Our solution-oriented, transparent approach, whereby we pack our work into short intervals (sprints) with testing and feedback for continuous evaluation of your results, keeps your DXP project moving forward at all times – so nothing can stand in the way of a fast and successful start to your project.
DXP Components
The components of our DXP solutions
- E-commerce systems: high-performance, efficient & flexible solutions for digital retail.
- PIM and data management systems: Product information, master data, digital assets – data provides the basis for your online success
- Content management solutions: Flexible content creation, management and publishing across all digital channels.
- Integration and PaaS solutions: for seamless integration and efficient platform services.
- Custom interfaces and middle layer: specifically adapted interfaces that allow your applications to communicate perfectly with one another.
- Marketing tools: Centralized data management provides the basis for individual, data-driven marketing throughout the customer journey
- Personalization solutions & AI: Smart customization for unique customer experiences.
- Marketplace integration: Extend your reach and expand your market.
Christof Zahn, Consultant
We look forward to getting to know you.
Christof Zahn, Consultant
