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Your store runs.
Now make it think.

Fresh from Shopware Community Day 2026: Most merchants don't lack data. They lack the time to act on it. Shopware Intelligence changes that. Not by adding another tool to your stack, but by embedding AI directly into the platform your teams already use every day.

Shopware Intelligence: Built for merchants who care about control

Agentic AI without guardrails is a risk. Shopware built Copilot Agentic with that in mind. All changes are drafted first. Humans review and approve before anything is applied. Reasoning steps are visible. Every action is logged. EU-based infrastructure, no PII processed through LLMs. That's not a limitation – that's the right architecture.

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What Shopware Intelligence actually is

Shopware Intelligence is not a single feature. It's a full AI layer across the entire platform – covering the admin, the storefront, and the operations in between. Whether it's built into the Shopware core, delivered as a commercial plugin, or running as a managed service: every capability shares one goal. Less manual effort. Faster outcomes.

Copilot – Analyst, Assistant, Coworker.

Ask it to pull sales data. Set up a complex promotion. Translate your entire shop. Bulk-edit hundreds of products. Copilot's new agentic skill doesn't just answer questions, it executes tasks. From idea to outcome in seconds, with a human review step built in before anything goes live.

Image Editor

Remove backgrounds, edit objects, generate product visuals directly in the admin. No external tools, no file transfers, no waiting on a designer.

Product Discovery

Search that understands intent. Customers find what they're looking for even when they don't know exactly how to phrase it.

Where basecom comes in

As a Shopware Platinum Partner, we implement, configure, and extend Shopware Intelligence for merchants who need more than out-of-the-box. We assess which capabilities create real impact for your specific setup, integrate them into your existing commerce stack, and make sure your teams can actually use them from day one.

No generic rollout. No feature theater. Just the parts that move your numbers.

Portrait von Jonas Dambacher von basecom

Jonas Dambacher, Director Business Unit

Schedule a call to learn more