B2B Solutions - Complex Products
Many B2B companies face significant challenges in online sales due to complex product requirements, numerous variants and the need for detailed explanations. At the same time, customers expect personalized offers, intuitive online experiences and fast processes - much like in B2C commerce. The key to overcoming these challenges is a strong focus on customer centricity and the seamless digitalization of your sales processes.

Christian Schilling, Expert Complex Products
Our Offer for Your B2B Project
We offer comprehensive support for the digital distribution of complex products - from strategic consulting and tailored platform solutions to the implementation of powerful product configurators. Our solutions are custom, scalable and specifically designed to meet the unique needs of your business. As a trusted digitalization partner, basecom brings extensive experience and expertise in consulting and implementing complex digital solutions for the B2B sector.
Our solutions
Digital Experience Solutions
We design digital solutions with a focus on your customers: intuitive user guidance, personalized content and seamless self-service options. Through our digital experience platform, we create a shopping journey that captivates, even with complex products - from the first contact to after-sales communication.
E-Commerce
We build high-performance e-commerce platforms that organize even the most complex products in a structured manner. Leveraging headless architectures, flexible data models and intelligent APIs, we deliver a future-proof digital sales platform that seamlessly adapts to your processes.
PIM & DAM
Centralized product data management is essential for efficient sales. We assist you in implementing and optimizing PIM and DAM systems, enabling you to manage, standardize, and display your product information across all channels in a structured way.
Configurators
Online configurators are transforming the sale of complex products by enabling:
- Real-time product customization by customers
- Error reduction through intelligent logic rules
- 3D visualizations to help customers better visualize the product
- Enhanced support for sales teams at the PoS
These benefits not only boost efficiency and customer loyalty, but also strengthen your digital competitiveness.
Consulting
In our consulting workshop for complex products, we assess your current sales situation and identify key challenges, including
- A high number of variants or modular product structure
- Sales processes reliant on specialized personnel
- Limited price customization or visualization options
Based on this analysis, we provide technology-agnostic recommendations - from PIM and guided selling to configurators and dynamic pricing - to help optimize your sales processes.

Christian Schilling, Expert Complex Products
We look forward to getting to know you.

Christian Schilling, Expert Complex Products