We are your Shopware agency

Shopware is an API-first e-commerce platform from Germany, built on the open commerce principle. It combines a strong out-of-the-box package with high modularity, a headless architecture, and extensive integration capabilities. It is particularly attractive for companies seeking a powerful shop system that works on the principle of 'configure before code' - while remaining open to custom extensions.

Shopware Rise (from EUR 600/month) is aimed at companies building a professional online shop with features such as Flow Builder, Rule Builder, and premium themes. Shopware Evolve expands this with B2B Components, Advanced Search, and a more comprehensive support offering - ideal for B2B business models. Shopware Beyond is the enterprise edition, adding extended Rule Builder and Flow Builder functions as well as customer-specific pricing. All three editions are available on-premises, as SaaS, or as PaaS.

A Shopware project with basecom begins with a structured requirements analysis covering the business model, system landscape, and project goals. This is followed by UX design, technical implementation, and integration of third-party systems such as ERP or PIM. basecom works agile using Scrum - with short development sprints and regular feedback loops. After go-live, basecom can take over ongoing operations, updates, and further development of the shop.

The Platinum Partner status is the highest certification level in the Shopware partner network. As one of the leading Shopware agencies worldwide, basecom has certified experts in Shopware development, template design, and solution architecture. We bring extensive experience delivering demanding Shopware projects, and our clients benefit from our direct line to our partner Shopware.

Shopify Plus (from approx. EUR 2,300/month) is a fully managed SaaS solution: Shopify handles hosting, updates, and scaling. Operational overhead is low and time-to-market is fast. Shopware, by contrast, enables deep customisation at the code and process level. Particularly in the PaaS edition, Shopware allows full control over checkout, ERP integration, and business logic while delivering high performance and scalability. In the B2B space, Shopware offers a very strong portfolio of native features including Rule Builder, Flow Builder, quote management, and organisational structures. Shopify Plus is well suited for standardised B2B requirements but can reach its limits more quickly with complex pricing structures and process-driven B2B models. Which system fits best depends on the business model and specific requirements. basecom advises independently of any single technology.

The Shopware Flow Builder is a no-code interface that allows e-commerce and marketing teams to create and automate custom workflows without any programming knowledge. Typical use cases include automated order and payment processes, customer-specific delivery options, or automating internal communication. The Flow Builder is available by default in all Shopware 6 plans - triggering webhooks for third-party integrations is reserved for Shopware Evolve and Beyond editions.

The Shopware B2B Components are a modular framework that tailors B2B functionalities to the specific requirements of each company. They include B2B Quick Order Options, Quote Management, Approval Rules & Rights Management, Employee Management, Organisation Units, and Shopping Lists. The components are fully integrated into the open-source core of Shopware 6 and can be combined with Flow Builder and Rule Builder. Available from Shopware Evolve onwards.

Shopware PaaS (Platform as a Service) is a hosting solution where Shopware manages the infrastructure while developers retain full access to the shop core. According to Shopware, developer productivity can increase by up to 40% with PaaS due to significantly reduced DevOps overhead. basecom is not only a Shopware Platinum Partner but also a upsun Diamond Partner - the technology on which Shopware PaaS is built. Shopware PaaS is particularly recommended for complex projects with high customisation needs and clear scalability requirements.

Since 2025, Shopware AI has included twelve integrated AI functions, such as generating product descriptions and Shopping Experience content, AI-based customer classification, context-based search, image-based search, and the Shopware Copilot - an AI chatbot built directly into the administration interface. Shopware continuously expands its platform with new AI features. In addition, Shopware founded the Agentic Commerce Alliance in 2025 to develop standards for AI-powered, agent-based commerce. basecom is a founding partner of this alliance.

Yes. Thanks to the API-first principle, Shopware can be flexibly connected to external systems - such as ERP systems like SAP, PIM systems like Akeneo or Pimcore, and CRM systems. basecom implements these integrations as part of the technical project delivery and tailors them to the existing system landscape. Combining Shopware with a powerful PIM system is particularly recommended for companies with large or complex product ranges.

Yes. Particularly from Shopware Evolve onwards, Shopware offers extensive native B2B functionalities: customer-specific pricing, quote management, approval workflows, organisational structures, and quick order options. This makes the system suitable for complex B2B business models with multi-level corporate structures and specific purchasing processes. basecom has successfully delivered Shopware B2B projects for clients including elostore and Holz-Tusche.

Project costs depend on scope, complexity, and the integrations required. The starting point is a Discovery Workshop in which basecom analyses the requirements and develops a realistic assessment of scope, timeline, and budget. This provides a solid foundation for an informed internal decision before a project officially kicks off - non-binding, but concrete.