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AI chatbots & agents

Digital self-services play a key role in customer satisfaction – especially in the B2B sector. AI-supported chatbots and voice agents enable recurring inquiries to be processed automatically and orders to be received efficiently.

Customer support with AI chatbots

Offer your customers fast, reliable service: AI-supported chatbots and agents take over standard inquiries and relieve your team. This improves the customer experience and creates more room for complex requests – around the clock, based on your data and business logic.

Your advantages:

  • Relief for your support team

  • 24/7 availability for your customers

  • Consistent answers in high quality

Order via voice agent

Voice agents can process orders efficiently over the phone. They reliably record order data, transfer it to the system and thus enable fast and error-free processing – a real game changer for B2B companies.

Your advantages:

  • Automation of telephone order acceptance

  • Reduction of errors and waiting times

  • Simple integration into existing processes

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Christof Zahn, Director Business Unit

We look forward to getting to know you.